Our client is specialized in simulation process integration and numerical design optimization. The company is a simulation innovation partner to manufacturers in automotive, aerospace and other engineering-intense industries. Our client is a Belgian Company, part of a Japanese Group, with HQ in Belgium. Their international high-level Engineers participate to one of the cutting-edge innovative on-line software.
To reinforce their team, they’re urgently looking for an adventurer US-based talented and self-motivated Application Engineer with strong entrepreneurship skills. The office is currently located Mason, Ohio.
The job aims at supporting the Business Development team developing and supporting Optimus and ID8 business in Automotive, aerospace and other clients ‘activities.
Your main responsibilities will include
1. Pre-Sales activities
Contribute to the pre-sales activities in the field of process automation and design optimization (PIDO). Their goal is that every prospect receives a timely and high-quality information about their products Optimus or id8 in order to help him/her deciding that Optimus or id8 is the appropriate solution for his/her company.
Working closely with the sales team of our client to identify the prospect needs and demonstrate the added value of their solutions to the prospect.
Contribute to the elaboration of the pre-sales material, consisting of product presentations, application presentations and software demonstration cases.
2. Post-Sales activities (Customer Support Services)
Participate to the hotline, technical support services and training activities of the company. Their goal is that every customer, every user, every colleague and every external software partner or distributor receives a timely and high-quality reply / technical note / training when contacting their client regarding the use of the software or regarding PIDO in general. Keep the sales representatives systematically informed of the post-sales activities related to his accounts.
3. Consulting activities
Next to the training activities mentioned in 2, contribute to the service and consulting activities including benchmarks, deployment projects, on-site projects, etc.
The Application Engineer works tightly with different customers, beginning from project planning, in-time-execution to reporting.
4. Contribute to the marketing activities
Contribute to the marketing activities (webinars, papers, conferences) by providing presentations (orally or content) in collaboration with the marketing team.
5. Product Feedback
As privileged user of Optimus & id8 and as privileged contact with prospects, customers & partners, provide feedback on the product itself to the Product Manager and document this feedback in the internal tracking systems.
Contribute to the product documentations.
Our client is a fast growing and financially healthy company with a flat organizational structure and an informal, flexible working atmosphere. Employees say that they feel encouraged to take initiative and develop their careers.
If you are passionate by new technologies and ready for a new challenge, please address your CV and a brief motivation text (both in English)
Only selected candidates will be contacted.